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Deliveries to Italy

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Delivery update for Italy via Royal Mail website

"We have been advised by Poste Italiane that severe delays are being experienced in processing postal items due to serious IT problems in Italian customs. This is affecting all postal shipments from outside the EU. Although we are continuing to ship items to Italy at the moment, due to these technical issues being experienced once they arrive they currently face delays of at least several weeks before being processed by customs and delivered by Poste Italiane. We are in constant dialogue with Poste Italiane but they have so far been unable to give us a date when these issues will be resolved. Therefore please consider the current situation carefully if you are posting items to Italy as they will face severe delays once they arrive in the country."


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